India is being run by excellent organizations. Indians run these world-class organizations. In fact these organizations are the success stories of Indian initiative. India's entrepreneurs and managers are showing to the world that they can bring excellence in successfully running the organization. These organizations are of world-class organizations, which have, potential to become Indian Multinational in near future. We have taken 20 organizations, which are known for excellence in their business operations and initiatives. The companies have been selected on different criteria. But one thing which is common to all that these are private initiatives and reminder of fabled Indian entrepreneurship. The second factor that is common to all these organization that they have made substantial difference in their field of activities. They have generated wealth, created employment and have made India proud in the eyes of the world. There are many companies, which have gone global and may become Indian multinational in coming decade.

Reliance industries have become India's no private sector company with profits close to a billion dollars and sales of $ 16.8 billion. It is Fortune 500 League Company. It is among the world's to 30 energy / petrochemical companies by profits and amongst the top 50 by sales. The figures of Reliance are awesome by any standard. Reliance's turnover is 3 percent of India's GDP, exports of Rs. 11,900 crore are 5 percent of the country's, and market cap roughly 7 percent of the BSE's. Reliance is the second largest player in the world in Polyester, third largest in Paraxylene, fifth largest in PTA. Reliance turnover has grown at a cumulative rate of 32 percent over 10 years, and profit at close to 30 percent. Reliance made the largest gas discovery in the world in 2002, of 7 trillion cubic feet, which is also India's biggest gas discovery in nearly three decades. Experts argue that what makes Reliance an excellent organization is the clarity of vision over the long term. No deviance from integration, backward or forward, and value-addition. It has precise understanding of project implementation. Its world-class, world-scale plants make Reliance competitive on a global scale. Conservative financial management backs its aggressive growth strategy. Reliance is known for empowerment of its workforce, and spotting the best talent for a particular project.

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Tata Tea and its subsidiary Tata Tetley represent the second-largest branded tea portfolio in the world. With six major brands in the Indian tea market and a significant presence in 35 countries, Tata Tea is one of India's first multinational companies. Tata Tea's operations span the entire value chain in tea, from its cultivation on the company's 51 tea estates to the manufacture of black tea and its distribution-a "tea bush to tea cup" company.. With an area of 26,500 hectares under tea cultivation, Tata Tea produces around 60 million kg of black tea and 2 million kg of instant tea annually. Tetley is the second biggest tea bag brand worldwide, with sales in a number of key markets across the globe. Tetley is a brand leader in both the UK and Canada, is a well-established major brand within both the USA and Australian tea markets, and has a developing presence in France, Poland and Russia. Tetley also holds brand leadership or significant shares within a number of other world tea markets Research and development at Tata Tea cover the entire gamut of tea operations, from its cultivation and manufacture to its packaging operations. The company has full-fledged research and development centres at Munnar in Kerala and Teok in Assam, and a product development laboratory at Bangalore. The company has its headquarters in Calcutta, and 53 tea gardens and 1 coffee estate at several locations around the country, with a total grant area of around 54000 ha, of which around 26000 ha is under tea cultivation. The company has a workforce of 59740 employees at its various locations.

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Established in 1945, Tata Motors entered into collaboration with Daimler Benz of Germany in 1954 to manufacture commercial vehicles. The collaboration ended in 1969. Tata Motors has since grown from strength to strength.The Company has spread its manufacturing facilities across India by setting up plants at Jamshedpur and Pune . This is coupled with a nation-wide sales, service and spare parts network. The Company enjoys a significant demand in export markets like Europe, Australia, South East Asia, Middle East and Africa. The Company's vehicles are seen in all the continents.In August 2003, Tata Motors produced its 3-millionth vehicle, reaching a landmark that exemplifies the company's ambition and progress. Tata Motors rolled out the first City Rover to be shipped to MG Rover, the renowned British automobile company. This is perhaps the first time that an Indian-engineered automobile is going back overseas, and will actually be used by an upscale European manufacturer with its badge. When one thinks about how India, post independence, developed its own cars by borrowing from foreign designs, it has turned things on its head. This is an enormous vote of confidence in the capabilities and systems of Tata Motors.

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Jet Airways is a success story in the Indian aviation industry and one of the fastest growing airlines in the world. It is widely recognized as "India's Best and world-class Domestic Airline". Jet Airways was set up On May 5, 1993. The focus of the company from the very beginning was to emerge as the "Businessman's Preferred Airline". This led to a product and service design that aimed at world class norms in professional service and efficiency, beginning with the choice of aircraft itself. To achieve world class norms in service, Speed wing (a British Airways subsidiary), assisted in conducting a programme on Customer Service Excellence for staff across functions at all levels.

JET AIRWAYS have achieved the status of the largest private domestic airline in India. The figures speak for the achievement of the airline-from 4 aircraft in 1993-94 to 41 aircraft in February 2003; from 12 destinations in 1993-94 to 41 destinations in February 2003; from 24 daily flights in 1993-94 to over 250 flights in February 2003. In the process, it has carved out a market share of over 46% (estimated 2002-2003). JET Airways' emphasis on technology and on time performance is one of the key factors of its spectacular success. It flies Modern and Next Generation aircraft and maintain a young aircraft fleet (with an average age of 3 years as on March 2003), making it one of the youngest fleet in the world. Jet Airways operates over 255 flights daily to 41 destinations across the country. The rapid expansion of our route network has given the prestigious

Air Transport World Award 2001 for Market Development. We strive to provide service of the highest standard to our customers, both on ground and in-flight. Jet Airways is one of the few airlines in the world to receive the ISO 9001 certification for our in-flight services.

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TCS was established in 1968, its founding was based on the understanding that the management problems in Indian industry could be resolved through the effective use of information technology. Strong linkages with academia, workplace professionalism, and in-house training and learning helped TCS lay the foundation for growing into a world-class organization. It invested heavily in software engineering practices and standards, software quality assurance, software project management, software processes, and research and development in software engineering and technology. For several years now TCS has been India's largest IT enterprise, as well as Asia's largest independent software and services organization. It is the single largest software services exporter from India, and service clients in over 55 countries around the world. With over 100 branches globally, TCS is truly transnational in character and reach. It employs over 24,000 consultants and serves hundreds of clients, providing IT and business consulting services to organizations in government, business and industry in India and abroad. Its revenue has reached to Rs 5,012 crore ($ 1.04 billion) 2003.

TCS offerings are varied, and straddle many different industries, such as finance and banking, insurance, telecommunications, transportation, retail, manufacturing, pharmaceuticals and utilities. Its clients include small, medium and large companies, and consulting engagements vary from a few person-months to hundreds of person-years in effort. TCS work's has spanned a range of activities, from strategy consulting and system integration services to offshore development centers for some of the most sophisticated software development in the world.

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India's largest pharmaceutical company, Ranbaxy Laboratories Limited, is today well positioned in its quest to become a research-based international pharmaceutical company. Ranbaxy is amongst the top 100 pharmaceutical companies of the world. It has been rated the 9th largest Generic Company Worldwide. The Company exports its products to over 70 countries with ground operations in 34 and manufacturing facilities in 7 countries. Ranbaxy is getting 75% of its revenue from markets abroad. The USA is the biggest market for the Ranbaxy. It attributes its phenomenal growth to the vitality, innovation and commitment of its over 8500-strong multi-cultural work force. Spanning over half a decade, the company has simultaneously created research assets and business infrastructure in multiple markets. A very buoyant and robust performance in the US, world's largest pharmaceutical market has invigorated the company. Within five Years of operations, Ranbaxy has not only successfully managed the technical, regulatory, financial and logistic complexity of this market but also set a benchmark for growth and success.The Company's foray into Novel Drug Delivery Systems has paid rich dividends in the form of unique proprietary control release platform technologies. The development of a unique once a day formulation of Ciprofloxacin, which has been licensed to Bayer AG - originator of this molecule has been a breakthrough success for the company.

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Asian Paints is India's largest paint company and ranks among the top ten decorative coatings companies in the world today, with a turnover of Rs 20.67 billion (USD 435 million). Over the course of 25 years Asian Paints became a corporate force and India's leading paints company. Driven by its strong consumer-focus and innovative spirit, the company has been the market leader in paints since 1968. Today it is double the size of any other paint company in India. It has also drawn on the world's latest technology for its manufacturing capabilities in areas like powder coatings and high-tech resins - thus ensuring that its product quality lives up to exacting international standards, even in the most sophisticated product categories. The company places strong emphasis on its own in-house R&D, creating new opportunities by effectively harnessing indigenous creativity. Asian Paints operates in 23 countries across the world. It has manufacturing facilities in each of these countries and is the largest paint company in nine overseas markets. It is also India's largest exporter of paints, exporting to over 15 markets in the Asia-Pacific region, the Middle East and Africa. In 12 markets it operates through its subsidiary, Berger International Limited and in Egypt through SCIB Chemical SAE.

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SEWA is a trade union registered in 1972. It is an organization of poor, self-employed women workers. These are women who earn a living through their own labor or small businesses. Swashrayi Mahila Sewa Sahakari Bank is SEWA members' largest cooperative, the first of its kind in India. The self-employed women as shareholders own the bank; their own elected Board of women workers formulates policies. Qualified managers professionally run the Bank accountable to the Board. SEWA Bank was established in 1974 with 4000 members each contributed Rs.10 as share capital. Today there are 93,000 active depositers. In 1999, SEWA Bank celebrated 25 years of providing financial services to poor, self-employed women. Always in debt, our members initially raised the issue of their need for credit so as to free them from the clutches of money-lenders and traders, to enhance their businesses, build up assets in their own name, for children's education, for the several emergencies including illness that they face and many other purposes. Swashrayi Mahila Sewa Cooperative was the first of its kind. In fact, obtaining Reserve Bank of India clearance for this women's bank was itself a long struggle. But women were determined. They persevered. They created banking systems suited to their own needs and have steered their bank wisely for over two decades. They own their bank and run it themselves through their Board. It has always been financially sound and viable, earning surpluses and dividends for its shareholders.

Banking with Women - 1999

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Amul is the dairy products brand of GCMMF. Gujarat Cooperative Milk Marketing Federation (GCMMF) is a India's largest food product marketing organization. It is a state level apex body of milk cooperatives in Gujarat, which aims to provide remunerative returns to the farmers and also serve the interest of consumers by providing quality products, which are good value for money. GCMMF is a Cooperative For a cooperative to deliver value, it needs to remain true to its values, be clear in its mission and run as a highly competitive business. It should be able to create and seize opportunities, to react decisively to events, to anticipate and act to take advantage of future trends. To serve its members - which are the reason why cooperatives exist - every cooperative must have obtained the maximum advantage from procurement, processing and most importantly, marketing and branding. The 'Amul Pattern' of cooperatives has been a model that has stood the test of time and adversities with flying colours. During the year 2002-2003, Federation's sales registered a growth of 17.5 percent increase to reach Rs. 2,745.74 crores including consignment sales of Rs. 404.53 crores.

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Ever since management guru C K Prahlad hailed Mumbai's ubiquitous dabbawala as the quintessential master of supply chain management, the organization has become a model of logistics management. Since then, the way they operate, with just one error in 16 million transactions, has become a favourite case study at many an Indian business school. Their modus operandi too has been well documented by the likes of BBC and Dutch and German film makers. US Ivy League college Yale is said to be planning a case study on this motley tribe. Negotiations are also underway with Mico in Nashik to set up a supply chain system. Also, the dabbawallas are putting systems in place for offices on the land acquired by the Maharashtra Industrial Development Corporation. On an average, a Dabbawala who is like an entrepreneur covers 70km to 80km in two-and-a-half hours. Every station on Mambai's western, central and harbor Railway lines has two groups ranging between 15 to 40 people. All of them are entrepreneurs who come together to deliver as a whole. They work exactly like the post office with hub and spoke operations. The meals picked up from clients by 9-9.30 are brought to the closest railway station. Numbers and symbols painted on the aluminum cases help to sort out the dabbas according to the destination station. Over the next hour, they are loaded in trains and taken to their destinations, where they are once again sorted out on the basis of office, street and floor. Even as the dabba is picked up from a client's home and delivered by one person, it is delivered and picked up from the workplace by another person.

The maximum load that a dabbawala handles a day is 25 to 35 dabbas which snuggle in 100 kg crates. Look at the costs. A client pays anywhere from Rs 150 to Rs 250 a month to his dabbawala. Of this, he pays Rs 15 to the association, Rs 60 for a crate and Rs 120 to the railways. "On an average, the balance we take home is from Rs 3,500 to Rs 4,000," reveals a dabbawala. The association, which has a corpus of Rs 50,000, doles out cash to the needy whenever the need arises. The association acts as a watchdog and helps out with substitutes when dabbawalas have to go on leave. Clearly, the dabbawalas have survived for over a century, as they've had no competition. The Association's headcount of 5,000 hasn't changed for a decade, and the average age appears to be around 55 years. Children will continue to go to school and people to offices. As long as people feel hungry, the dabbawala will be there.( Source: Business Standard)

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Infosys Technologies Ltd. (NASDAQ: INFY) provides consulting and IT services to clients globally - as partners to conceptualize and realize technology driven business transformation initiatives. With over 21,000 employees worldwide, we use a low-risk Global Delivery Model (GDM) to accelerate schedules with a high degree of time and cost predictability. We provide solutions for a dynamic environment where business and technology strategies converge. Our approach focuses on new ways of business combining IT innovation and adoption while also leveraging an organization's current IT assets. We work with large global corporations and new generation technology companies - to build new products or services and to implement prudent business and technology strategies in today's dynamic digital environment. Infosys Technologies Ltd. (NASDAQ: INFY) provides consulting and IT services to clients globally - as partners to conceptualize and realize technology driven business transformation initiatives. With over 21,000 employees worldwide, we use a low-risk Global Delivery Model (GDM) to accelerate schedules with a high degree of time and cost predictability.

Summary Financials

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Moser Baer India, the world third largest manufacturer of magnetic record able media (micro floppy disks) and optical record able media (compact disks, data media, and audio storage products ). Moser Baer is an unqualified success story ; the company 's net sales grew from Rs. 333.9 crore in 2000-2001 …… In the same period the net profit grew from Rs. 138.5 crore to rs. 245 crore. Moser Baer, having established itself as a dynamic Indian transnational with a strong focus on research and development, has successfully developed cutting edge technologies for recordable Optical Media, constantly innovating and introducing new products and processes. Its goal has been simple and straightforward to be a dominant player in the global storage media arena. An emphasis on high quality products and services has enabled Moser Baer to emerge as one of India's leading technology companies. The company has an 11% share of the global recordable optical media market, making it the largest player in India and third largest in the world. Over 80 per cent of Moser Baer's production is exported to 82 countries across six continents and the company has strong tie-ups with all the major technology brands in the world. Products manufactured by the company include optical and magnetic storage media. The company manufactures Recordable Compact Discs (CD-R), Rewritable Compact Discs (CD-RW), Pre-recorded CD/DVD, Digital Versatile Disks (DVD-R) and Rewritable Digital Versatile Disks (DVD-RW) in the optical storage media segment. In the Magnetic Data Storage category Moser Baer manufactures Compact Cassettes, Micro Floppy Disks (MFD) and Digital Audio Tapes (DAT). A 1000 crore company, Moser Baer has an equity base of 48 million shares with some of the largest globalfinancial institutions and funds as its shareholders.

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"Hero", brand came into being in the year 1956. From a modest manufacturer of bicycle components in the early 1940's to the world's largest bicycle manufacturer today, the odyssey was fueled by one vision - to build long-lasting relationships with everyone, including workers, dealers and vendors. This philosophy has paid rich dividends through the years. Hero, a name synonymous with two wheelers in India is today a multi-unit, multi-product, geographically diversified Group of companies. Through fully integrated operations, the Hero group roll their own steel, make critical components such as free wheels for their bicycles, and have the foresight to simultaneously diversify into myriad ventures, like product designing, IT enabled services, finance and insurance, just to name a few. The Hero Group philosophy is: "To provide excellent transportation to the common man at easily affordable prices and to provide total satisfaction in all its spheres of activity." Thus apart from being customer-centric, the Hero Group also provides its employees with a fine quality of life and its business associates with a total sense of belonging. "Engineering Satisfaction" is the prime motive of the Hero Group and it has become a way of life and a part of the work culture of the Group. This is what drives the Group to seek newer vistas, adopt faster technology and create quality driven products to the utmost satisfaction of customers, partners, dealers and vendors. Hero Group ranks amongst the Top Indian Business Houses comprising of 18 profit-making companies, with an estimated turnover of US$1.8 billion during the fiscal year 2003-2004. Hero Honda was recognized as Bike Maker of the Year by Overdrive Magazine Most Respected Company in Automobile Sector by Business World Winner of the Review 200 - Asia's Leading Companies Award (3rd rank amongst the top 10 companies).

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Biocon is India's leading biotechnology company. Over the past 25 years, it has evolved from an enzyme manufacturing company to a fully integrated biopharmaceutical enterprise, focused on healthcare. It applies proprietary fermentation technologies to develop innovative and effective biomolecules in diabetology, oncology, cardiology and other therapeutic segments.

Biocon offers four types of products and services

1. Biopharmaceuticals 2. Enzymes 3. Clinical Research 4. Custom research Biocon's success has been its ability to develop innovative technologies and products and to rapidly leverage them to adjacent domains. This unique "integrated innovation" approach has yielded a host of patented products and technologies that have enabled multi-level relationships with our global clientele. Genomics has transformed the pharmaceutical industry by dissolving the line between Biologicals (therapeutic proteins) and Pharmaceuticals (small molecules). Biotechnology companies are today extending their research programs to therapeutic small molecules. "Biopharmaceuticals" now better describes this interface and constitutes a rapidly growing segment of therapeutic molecules ranging from small molecules (e.g. statins, immunosuppressants) to recombinant proteins (e.g. human insulin, vaccines, monoclonal antibodies) derived from microbial and mammalian cell culture-based fermentation technologies. Biocon's, integrate our proprietary fermentation technologies and sophisticated R&D skills to manufacture and market a broad range of industrial enzymes, food additives and process aids. It supplies over 50 countries across a wide range of industry segments including healthcare, beverage, brewing, baking, fruit juice, starch & alcohol, sugar, animal health, paper & pulp, leather and detergent. In fact, Biocon is the first enzyme company globally to receive the ISO 9001 accreditation. We are also India's largest producer and exporter of enzymes. Syngene is an internationally reputed Custom Research Company (CRC) with multi-disciplinary skills in synthetic chemistry and molecular biology. Leveraging the convergence of information technology and biotechnology, we conduct high value R&D in early stage drug discovery and development for a diverse global clientele. Clinigene is a Clinical Research Organisation that offers global biotechnology and pharmaceutical majors strong clinical trial, regulatory and laboratory capabilities for drug development. Established in the year 2000 as a Biocon subsidiary, we set up India's first CAP (College of American Pathologists) accredited Central Reference Laboratory with clinical specialisations in biochemistry, haematology, histopathology and microbiology. Our value-added services include patient registries and clinical databases in diabetes, lipidemia, oncology, and cardio vascular diseases.

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ICICI Bank is India's second-largest bank with total assets of about Rs. 112,024 crore and a network of about 450 branches and offices and about 1750 ATMs. ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital, asset management and information technology. ICICI Bank's equity shares are listed in India on stock exchanges at Chennai, Delhi, Kolkata and Vadodara, the Stock Exchange, Mumbai and the National Stock Exchange of India Limited and its American Depositary Receipts (ADRs) are listed on the New York Stock Exchange (NYSE). ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution, and was its wholly owned subsidiary. ICICI's shareholding in ICICI Bank was reduced to 46% through a public offering of shares in India in fiscal 1998, an equity offering in the form of ADRs listed on the NYSE in fiscal 2000, ICICI Bank's acquisition of Bank of Madura Limited in an all-stock amalgamation in fiscal 2001, and secondary market sales by ICICI to institutional investors in fiscal 2001 and fiscal 2002. ICICI was formed in 1955 at the initiative of the World Bank, the Government of India and representatives of Indian industry. The principal objective was to create a development financial institution for providing medium-term and long-term project financing to Indian businesses. In the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services group offering a wide variety of products and services, both directly and through a number of subsidiaries and affiliates like ICICI Bank. In 1999, ICICI become the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the NYSE. After consideration of various corporate structuring alternatives in the context of the emerging competitive scenario in the Indian banking industry, and the move towards universal banking, the managements of ICICI and ICICI Bank formed the view that the merger of ICICI with ICICI Bank would be the optimal strategic alternative for both entities, and would create the optimal legal structure for the ICICI group's universal banking strategy. The merger would enhance value for ICICI shareholders through the merged entity's access to low-cost deposits, greater opportunities for earning fee-based income and the ability to participate in the payments system and provide transaction-banking services. The merger would enhance value for ICICI Bank shareholders through a large capital base and scale of operations, seamless access to ICICI's strong corporate relationships built up over five decades, entry into new business segments, higher market share in various business segments.

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The Nirma story began in 1969, when Mr. K. K. Patel rolled out the first bag of phosphate free Synthetic Detergent Powder, signalling the launch of Nirma. And that first bag of Nirma was destined to change the Indian detergent industry hitherto dominated by multinational players offering high priced products to a small segment of the population. Within a short span of three decades, Nirma has completely rewritten the rules of the game. Offering high quality products at unbeatably low prices. In the process, Nirma has helped expand the entire soaps and detergents market to a level of Rs. 82 billion. Today, Nirma has a Rs.17 billion share in this market and has been acknowledged as a marketing miracle. This has been possible through it's focus on cost effectiveness by integrating latest technology manufacturing facilities with innovative marketing strategies to create world class brands. And at the same time not losing sight of it's social responsibilities. Nirma is a multi-locational integrated manufacturing facilities, a broad product portfolio under an umbrella brand - Nirma, market leadership in detergents and soaps, exports to the Middle East and neighbouring countries, backward and forward integration projects involving planned investments of over a Rs.10 billion, and focus on a strong R&D base for continuous product development. All this has been achieved through a valued human resource pool and balanced with socially responsible growth.

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